Light Therapy Mask Recall Statement

You may have noticed that the NEUTROGENA® Light Therapy Acne Mask and Activator are not available where you shop in the UK & Ireland. That’s because these products have been recalled from wholesalers and retail stores. Our decision to recall this product is being made out of an abundance of caution. The NEUTROGENA® Light Therapy Acne Mask is safe for use by the general population when used once per day as directed. Reports of visual effects associated with use of the NEUTROGENA® Light Therapy Acne Mask are rare, generally mild and transient. For a small subset of the population with certain underlying eye conditions, as well as for users taking medications which could enhance ocular photosensitivity, there is a theoretical risk of eye injury.

If you experience any visual discomfort when using the mask, you should stop use and contact your healthcare professional.If you are epileptic and/or experience dizziness, nausea or headache with light exposure, consult a health care professional before using the device. For any questions, including regarding a refund, please contact our Consumer Care line: UK: 0808 238 6006, IRE: 1-800-220044


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A leading cause of acne is the heightened production of sebum or oil which can enlarge and clog pores. Our 100% UV free and chemical free treatment harnesses light therapy to treat mild to moderate acne. Clinically proven to reduce acne after 1 week, the NEUTROGENA® Visibly Clear Light Therapy range uses blue light to kill bacteria and red light to reduce inflammation. Lights on. Spots be gone.

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